Trust Center

    Everything you need to know about who we are, how we work, and why thousands of homeowners trust Sealed™.

    Last updated: January 2025

    The Sealed Promise Stack

    Every job is backed by 8 promises designed to remove every risk you face when hiring a contractor.

    Price Locked

    No changes without your approval

    You Approve First

    Scope changes require your OK

    Pay After

    Remaining 60% due after completion

    7-Day Rework

    Tell us within 7 days — we fix it free

    18-Month Assurance

    Covered for common seal failures

    Licensed & Insured

    $2M coverage you can verify

    Weather Promise

    Reschedule free if weather delays

    Flexible Cancel

    48hr+ notice = full refund

    Updates at Every Step

    Portal + text/email updates

    Arrival Window

    Day-before window + on-the-way text

    Property Protection

    Landscaping, edges, furniture covered

    Who We Are

    Sealed™ was built because homeowners were tired of the same story: vague pricing, no-shows, hazy finishes, sand washing out within months, and contractors who disappear after the check clears.

    We created a better way. Instant pricing you can trust. A proven process that actually works. And a guarantee that puts our money where our mouth is.

    Today, we serve homeowners across Florida who want their outdoor spaces to look great—without the stress of babysitting a contractor.

    Our Standards

    Punctuality

    We arrive on time. If we're running late, you'll know before we do.

    Communication

    You'll always know what's happening. No guessing, no ghosting.

    Property Protection

    We protect your property during every job. Plants, furniture, vehicles—covered.

    Cleanup

    We leave your property cleaner than we found it. Every time.

    Workmanship

    Every job is completed to Sealed™ standards. If it's not right, we make it right.

    The Sealed Method™

    Our 5-step process is why results last. Most failures come from skipping steps—we never do.

    1

    Deep Clean + Degrease

    Professional pressure washing removes years of dirt, oil, and grime from the surface.

    2

    Treat Algae & Mildew

    We treat organic growth at the root—not just the surface—so it doesn't come back.

    3

    Deep Joint Re-Sanding

    We refill joints with polymeric or silica sand to stabilize pavers and prevent shifting.

    4

    2-Coat Breathable Sealer

    Two coats of premium sealer protect against UV, water, and wear for years to come.

    5

    Final Walkthrough

    We walk through the finished job with you and provide aftercare guidance.

    The 18-Month No-Fail Guarantee

    If your sealer fails within 18 months—peeling, hazing, or flaking—we come back and fix it. Free. No arguments, no fine print.

    What's Covered:

    • Peeling, flaking, or delamination of sealer
    • White hazing or cloudiness
    • Joint sand failure (washout within warranty period)

    To submit a claim, email us at support@sealednow.com with photos and your job details.

    Your Questions, Answered

    We've heard every concern. Here's how we address them.

    "What if they change the price when they get here?"

    No changes without your approval.

    "What if I hate the result?"

    Tell us within 7 days — we'll rework it free.

    "What if it fails later?"

    Covered for common seal failures.

    "What if I need to cancel?"

    Full refund with notice. Credit if life happens late.

    "What if it's a scam / uninsured crew?"

    Verify our coverage before you book.

    "What if nobody shows up / they ghost?"

    Updates at every step + escalation path if anything feels off.

    "What if weather messes it up?"

    Weather delays reschedule free.

    Transparent Pricing

    Our instant pricing is based on your property details and photos. You see your price upfront—no surprises, no hidden fees.

    What Could Change the Price?

    • Scope changes — Adding more areas or surfaces
    • Repairs — Broken pavers, sunken spots, or drainage issues
    • Add-ons — Premium finishes or additional treatments

    Any changes are discussed and approved by you before we start. You'll never be surprised by the final bill.

    Payments & Deposits

    We require a 40% deposit to reserve your spot. This covers materials and production capacity.

    Why a Deposit?

    When you book, we purchase materials and block time specifically for your job. The deposit ensures we're both committed.

    Payment Security

    All payments are processed securely through Stripe. Your card information is never stored on our servers.

    You'll receive an instant email receipt for your deposit and final payment.

    Proof & Legitimacy

    847+
    Jobs Completed
    4.9
    Average Rating
    <2hr
    Response Time

    Service Areas

    We currently serve homeowners throughout Florida, including Tampa, Orlando, Miami, Fort Lauderdale, West Palm Beach, Jacksonville, and surrounding areas.

    Contact & Escalation

    General Support

    Need to Escalate?

    If you're not satisfied with our response, you can request a manager review.

    escalations@sealednow.com

    We respond to escalations within 24 hours.