Question 1

Question 2

Question 3

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Question 5

What is The Sealed Method™?

Accepted Answer

Five steps done right so the finish actually lasts: deep clean, joint sand refresh, protective seal, clean edges, and a final walkthrough.

Question 6

Question 7

Do I need to be home?

Accepted Answer

No, but you'll need to provide access. Many customers give us a gate code and go about their day. We'll text when we arrive and when we're done.

Question 8

What do I need to do before you arrive?

Accepted Answer

Move vehicles off the driveway. Remove potted plants and furniture from the work area. That's it—we handle the rest.

Question 9

When can I walk or drive on my pavers after sealing?

Accepted Answer

Light foot traffic is usually fine after 4-6 hours. We recommend waiting 24-48 hours before driving on sealed surfaces. Your crew will give you specific instructions based on weather and sealer type.

Question 10

Question 11

What does the 18-Month Performance Assurance cover?

Accepted Answer

If your sealer fails within 18 months — peeling, hazing, flaking, or joint sand washing out — we come back and fix it at no cost. We schedule an inspection or repair. If we can't fix it, you get your money back.

Question 12

How do I make a claim?

Accepted Answer

Email us with photos of the issue and your service date. We respond within 2 business days.

Question 13

Question 14

Are your contractors employees or subcontractors?

Accepted Answer

Our crews are independent contractors who work exclusively with Sealed. They're vetted, trained, and held to our service standards.

Question 15

What if I have a problem with the crew?

Accepted Answer

Contact us immediately at support@sealednow.com. We take professionalism seriously and address issues quickly.

Question 16

How far out can I schedule?

Accepted Answer

We typically have availability within 1-2 weeks. Busy seasons (spring and fall) may book out further. The sooner you book, the more options you'll have.

Question 17

What if I need to cancel or reschedule?

Accepted Answer

Cancel or reschedule 48+ hours before your service date for a full refund. Within 48 hours, you can reschedule for free or receive a 50% refund. See our Refund Policy for details.

Question 18

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Question 20

Do you seal other surfaces besides pavers?

Accepted Answer

Yes. We seal brick pavers, travertine, natural stone, and concrete pavers. If you're unsure about your surface, include a photo in your estimate—we'll let you know.

Question 21

Do you offer maintenance plans?

Accepted Answer

Yes. After your initial service, we offer maintenance plans that include regular cleaning and re-sealing at discounted rates. Your crew will share details after the job.

Question 22

What areas do you service?

Accepted Answer

We currently serve homeowners throughout Florida, including Tampa, Orlando, Miami, Fort Lauderdale, West Palm Beach, Jacksonville, and surrounding areas.

Frequently Asked Questions

Pricing & Estimates

The Service

Guarantee & Quality

Who Does the Work

Scheduling & Weather

Surface & Finish

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