Punctuality
- We arrive within your scheduled time window
- If we're running more than 15 minutes late, you'll get a call or text
- We never start earlier than scheduled without your approval
Communication
- You'll receive confirmation within minutes of booking
- Day-before reminder with arrival window
- Morning-of update when we're on our way
- Post-service follow-up with aftercare instructions
Property Protection
- We cover or protect nearby plants and landscaping
- We're careful around vehicles, furniture, and personal items
- Any accidental damage is reported immediately and resolved
Cleanliness
- All equipment is removed when we leave
- Work area is cleaned and rinsed
- No debris, sand piles, or equipment left behind
- Your property looks better than when we arrived
Workmanship
- Every job follows The Sealed Method™ 5-step process
- Consistent results regardless of crew or location
- Quality checks before we leave
- Issues addressed on the spot—not after you call to complain
Documentation
- Before and after photos of your project
- Photos shared with you for your records
- Clear records of work completed
Transparency
- No surprise charges—ever
- Any scope changes discussed and approved before work
- Itemized receipt for every payment
- Clear warranty terms in writing
Our Promise
If we fall short on any of these standards, tell us. We'll make it right—or you don't pay for that portion of service.
Contact support@sealednow.com