18-Month Performance Assurance

    If your sealer fails within 18 months — peeling, hazing, flaking, or joint sand washing out — we come back and fix it at no cost.

    Last updated: December 2024

    How It Works

    Every Sealed™ service comes with our 18-Month Performance Assurance. If your sealer fails within 18 months — peeling, hazing, flaking, or joint sand washing out — we come back and fix it at no cost.

    No arguing. No fine print. No "that's normal wear and tear" excuses. We stand behind our work.

    What's Covered

    • Peeling or flaking of the sealer
    • White hazing or cloudiness
    • Delamination (sealer lifting off surface)
    • Joint sand failure (washout, erosion)
    • Significant color fading beyond normal wear

    What's Not Covered

    • Physical damage to pavers (cracks, chips, settling)
    • Stains from oil, rust, or chemical spills
    • Damage from pressure washing (by you or others)
    • Normal traffic wear patterns
    • Issues caused by improper aftercare

    Note: Pre-existing conditions documented before service are not covered.

    How to Submit a Claim

    Email us with photos of the issue and your service date. We respond within 2 business days.

    We schedule an inspection or repair. If we can't fix it, you get your money back.

    Why We Offer This Guarantee

    Most sealing companies avoid guarantees—because they know corners get cut. We don't cut corners. Five steps done right so the finish actually lasts: deep clean, joint sand refresh, protective seal, clean edges, and a final walkthrough.

    When you see an 18-month guarantee, you know we're not just selling you a service. We're investing in a long-term relationship.

    Questions About Our Guarantee?

    We're happy to explain how the guarantee works for your specific situation.